Address: 29 York Place, Knaresborough, North Yorkshire, HG5 0AD
Landline: 01423 8...
My 8 month old puppy died alone, in a cage at this practice. After ringing the emergency, out of hours vet 3 times he finally agreed to come out to the surgery to see our puppy at approx 1.30 in the morning. After various tests (heart beat, temperature etc) we were told the puppy would have to stay in overnight in what (I thought at the time) was their capable hands. Steven took blood tests etc then at 4am left him alone (I presume on a drip) in a cage. When the nurse came in the following morning Frank had passed away and was lying in blood from his mouth and bottom. He must have wondered why we abandoned him to suffer alone and ultimately to die alone. Graham has tried to make amends for Frank's treatment by paying for his cremation, sending flowers and covering the insurance excess but nothing will bring my puppy back or take away my grief or guilt that I left him there to die alone. I would never recommend this vet to anyone.